8.1 General information
This category covers general information about how to make contact with the institution. It includes information about how to complain about the institution, and how to serve formal documents on it. It is aimed at providing very general information for the public. More detailed information will be provided in other categories.
Access to online information is free. For other costs please see the charging policy in the Guide to Information available through the Model Publication Scheme.
- Name and address
- Principal officers
- Contact information
- Opening hours
- Academic year dates
- Document serving
1. Name and address
Abertay University: for address and contact details, please visit the 'Contact Us' page. The University offices are open during normal office hours (but certain facilities are available for longer hours).
2. Principal officers
Names of the principal officers of the institution. For example: Principal, Vice-Principals, Heads of Schools, Secretary, Directors of major administrative functions.
Further information about senior managers is available on the Senior Management page.
|Principal & Vice-Chancellor||Professor Nigel Seatonfirstname.lastname@example.org|
|Vice-Principal & Deputy Vice-Chancellor (Academic)||Professor Steve Olivieremail@example.com|
|Vice-Principal & Deputy Vice-Chancellor (University Services)||Mr Mark Batho|
|University Secretary||Mrs Sheena Stewart|
|Head of Graduate School||Dr Nia White|
|Head of School - Science, Engineering and Technology
||Professor Carl Schaschkefirstname.lastname@example.org|
|Head of School - Dundee Business School||Professor Gavin Reidemail@example.com|
|Head of School - Social and Health Sciences||Ms Andrea Cameronfirstname.lastname@example.org|
|Head of School - Design and Informatics||Professor Gregor Whiteemail@example.com|
|Director of Information Services||Mr Michael Turpiefirstname.lastname@example.org|
|Director of External and Corporate Relations||Ms Jackie Mckenzieemail@example.com|
|Director of Finance and Research Funding
||Mr David Reevesfirstname.lastname@example.org|
|Director of Human Resources and Organisational Development
||Ms Eilidh Fraseremail@example.com|
|Director of Operations
||Mr Ian Simpsonfirstname.lastname@example.org|
|Director of Student Services||Mr James Nicholson||J.Nicholson@abertay.ac.uk|
|Registrar & Deputy Secretary
||Ms Susan Campbellemail@example.com|
|Director of Strategic Planning||Ms Caroline Summersfirstname.lastname@example.org|
|Director of Teaching and Learning Enhancement||Dr Alastair Robertsonemail@example.com|
3. Contact information
Information on how to contact the institution:
Please visit the 'Contact Us' page.
For other contact details, including the Support Enquiry Zone for students' queries, please visit this page.
Information on the institution's main locations, including how to find the University.
5. Opening hours
The University's normal hours of business are 9.00am - 5.00pm Monday to Friday. If you require to talk with someone in an emergency, please call the University's Security Office on +44 (0)1382 308008, which is staffed 24 hours.
6. Academic year dates
Information on the dates of the institution's academic years
Otherwise, please visit the Student Support and Services page, which includes information about the Support Enquiry Zone, or please contact your own School or Service in the University direct for this information.
Dates of closure of the institution
Please visit the pages listed above for the Academic year dates.
Otherwise, please contact the Support Enquiry Zone in the Library (linked above), or your School or Service in the University, for this information.
8. Appeals & Complaints
Procedures on how to complain about the institution
Information for students about making an academic appeal is available here.
Members of the public and students wishing to make a complaint about the University should visit the University's complaints page.
Complaints by staff usually fall within the staff grievance procedure which is operated by Human Resources. For further information on this procedure, please visit the Human Resources page and contact HR directly if you are amember of staff who wishes to raise a grievance.
9. Document serving
Contact details for serving legal documents on the institution, e.g. Court Orders:
Abertay University, Bell Street, Dundee, Scotland DD1 1HG