Student Support and Services

We offer a wide range of support services covering personal and academic matters, delivered by a combination of Student Services (SEZ), Information Services, the Student Association and academic schools. 

Personal support

We provide specialist services giving you high-quality, professional, non-judgemental, confidential counselling, information, advice and guidance on issues such as money, wellbeing, disability and careers. This includes the Career Development CentreDisabled Student SupportLearner Development ServiceCounsellingInternational Advice and WelfareStudent Funding AdviceAbertay Language Centre and Faith and Belief.

Academic support

Whatever you’re studying, we can help you develop your skills in different aspects of degree-level work. Advice and guidance is available not just from your course tutors, but also from the Learning Development Advisors, Academic Librarians and IT Trainers.

  • Being an independent learner
  • Thinking critically
  • Writing academically
  • Carrying out research
  • Giving academic presentations

Access Routes & Guides

We have Access Routes and Guides to help visitors with additional access requirements plan their journey to and from campus, including our accommodation buildings. Check the AccessAble guide to Abertay University for more information.

Before you arrive

The University also provides the following:

How to contact us

After 5pm weekdays and at weekends, if your enquiry requires referral to specialist support, we may not be able to pass it on until the next working day.

What can SEZ help you with?

You can bring any enquiry to SEZ.  We aim to answer most enquiries there and then, but if we don’t know the answer, we will know someone who does! We can help with the following kinds of enquiries.

  1. Your course eg. module and tutorial information, timetables, dates and times of assessments, who to go to in your School for what type of course or study enquiry.
  2. Your student record eg. address and name changes, transcripts, your student card, grades, HEAR etc.
  3. Understanding academic regulations, including how to apply for mitigating circumstances including extensions and deferrals.
  4. IT issues and queries eg. submitting your coursework online, your IT account, getting your personal device connected to wifi.
  5. Borrowing AV equipment and booking study space.
  6. Making payments to the University (tuition fees, accommodation, graduation)
  7. Obtaining letters and forms eg. Council Tax certificates, confirmation of student status letters for banks, landlords etc.
  8. Use of services available in the library building eg. laptop lockers, booking group study rooms, borrowing books listed on your reading lists.
  9. Residences including availability, reporting problems, pick up drop off keys etc.
  10. General information eg. private accommodation, local amenities, registering for doctors, dentists etc.
  11. Signposting to specialist services eg. Student Association, Careers, Disability, Counselling, Mental Health, Funding advice and International Student Support.
Exterior of Abertay Universities Bernard King Library
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Disabled Student Support

Information for those with a disability or medical condition that means they req...

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Learner Development

The Learner Development Service is part of Student Services, and can help you de...

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Counselling

The Counselling Service is part of Student Services and is free for all students...

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Faith and Belief

The University is a multifaith and multicultural institution.

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LGBT

Abertay University is invested in diversity and equality and aim to provide a tr...

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Support For College Leavers

These pages are dedicated to students coming from college with advanced standing...

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Support for Internationals Students

Abertay University's Student Services department has a dedicated, professional a...

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Care Experienced

We encourage applications from students who have experience of care, and we aim ...

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Students with Caring Responsibilities

We acknowledge that many students face the challenge of being responsible for su...

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