Advice for Parents & Carers

Accommodation help for Parents and Carers.

It's a busy time in their lives, and also a bit scary. Leaving home for the first time, and starting university is a huge step. So your child might need your help to get their accommodation sorted out. Let's face it, they've got a lot to do and think about right now.

Here's a quick guide covering your most essential questions, plus we have lots of FAQs you can read as well. Or if you need to talk to us, you'll find our contact details at the bottom of the page.

I wanted to take the time to write to express my thanks for the support we have received for my son who will be starting at Abertay this year...The team member was efficient, professional but also warm, understanding, knowledgeable and caring and made the experience of potentially moving away from home less stressful...We truly appreciate that way in which we have been supported.  Thank you letter from a parent, 2021

 

How many Halls are there? Where are they?

All this information and more is on the Abertay Halls of Residence page.

How much is the rent?

It depends on the length of the lease. Here are the current rent prices. 

Can I apply for my child?

Yes, you can but you will need their OASIS account details to log in.

Here’s the accommodation application process in full. We don’t recommend you do it without their input.

Can I pay the rent for them?

Yes, the payment process is the same whoever is paying.

Either paying the full rent, or setting up payment plan is the way to accept the room offer.

You can pay the full amount upfront for them, or set up a recurring payment by credit/debit card.

The pre-payment plan needs to be confirmed with the Finance department. You will need them to log into their OASIS account to set this up. They will be sent the details from our Finance team on how to do this.

If you do pay your child’s rent for them please bear in mind that the account is still in your child’s name. Due to the Data Protections Act we are not allowed to discuss any aspects of the account with you, including rent payments, without your child’s written permission. This needs to be from an email address we have listed for them.

Take a look at the Rent & Payment FAQs for more details.

Do we need to pay a deposit?

No. But a rent prepayment will have to be paid as part of the offer acceptance process. As the payment is a part of the overall rent amount this will not be refunded back at the end of your child’s stay.

This means any damages must be paid for immediately! Also they won't receive any money back at the end of the lease.

How long is the lease?

Somewhere between 40 and 51 weeks depending on the residence they choose, and how long they decide to stay.

Are there any bills on top of the rent?

Some bills are included in the rent – gas, electricity, heating, water, basic insurance and WiFi. If they watch TV on any device, they will need a TV licence.  Students in Halls don’t need to pay council tax.

Do you provide food?

We don't provide catered accommodation, so they will need to sort out their own food.

There are supermarkets close to all our Halls, and many cafes, restaurants and takeaways nearby. Don't worry, they won’t starve.

We missed the Open Day.

What do they need to pack? Can they bring their bike?

There’s a handy Packing FAQs page full of useful information that should answer all your questions.

I still need to talk to someone. Who do I contact?

Email residences@abertay.ac.uk or phone +44 (0)1382 308049. We will always do our best to help you.