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1.1 This policy applies to the online courses running in partnership with online learning experts, ‘Higher Ed Partners (UK)’.
1.2 All sums due to the University in respect of clause 1.1 must be paid to the University in UK Pounds Sterling, through the payment system provided during online registration. Students should not pay tuition fees via any other payment method other than the system provided in online registration.
2.1 Tuition Fees are reviewed annually and may increase by a small amount each academic year. The academic year runs from 1st August until 31st July.
2.2 Self-Funded Students commencing their chosen course, will be given the option to either, pay tuition fees for the whole course in full, or pay module-by-module. Students who choose to pay on a module-by-module basis will be subject to any annual tuition fee increases in accordance with clause 2.1.
2.3 may be eligible to apply to SAAS for a PG loan of £7,000.00. If taking the course part-time, a PG Loan application will need to be submitted to SAAS each year. Successful applications will be notified electronically by SAAS and will show during online registration. Any portion of fees not covered by the SAAS PG Loan will need to be paid by the student in order to complete registration.). If the University does not have confirmation of the SAAS PG Loan, students will be regarded as Self-Funded, and must pay as outlined in clause 2.2 above.
2.4 English/Welsh/Northern Irish Students can apply to Student Finance for a PG loan. If the PG loan application is successful, Student Finance will notify SLC who will make payments direct to the student in 3 instalments (usually 1 instalment per term). Therefore, students are deemed to be self-funded and must pay tuition fees as outlined in clause 2.2 above.
2.5 Sponsored Students who have obtained sponsorship from another organisation (e.g. employer, charitable trust etc) are deemed to be self-funded and are required to pay tuition fees as outlined in clause 2.2 above. It is the student’s responsibility to reclaim payment(s) back directly from the sponsor. The sponsor may require a statement of account as evidence of payment(s) made, which can be obtained from the MyFinance section in OASIS.
In the event that a sponsor is only able to pay the University directly, the student must contact the finance team by email at finance@abertay.ac.uk as soon as possible, so that the University can invoice the sponsor directly.
Please note that the sponsor must pay the invoice before the student is able to register for any modules.
3.1 Self-funded Students can take a study break in-between modules for a duration of 1 or 2 modules. A maximum of 6 study breaks (6 modules) are permitted during the programme, but students cannot take more than 2 consecutive study breaks (2 modules) at any one time.
Where a student is not on a study break and does not register for the next module by the payment deadline (see table in clause 5.5 for payment deadlines), the student will be placed onto a default study break.
Where a student is due to return from a study break and does not register for the next module by the payment deadline, the student will be placed on the 2nd module study break (or if this has already been used, withdrawn).
Any study breaks taken will increase the length of the course as the programme schedule runs on a carousel. If a module is not registered for at the next occurrence, it could be a full year until that module appears again. Therefore, students should discuss their study breaks and intentions with the Student Success Co-ordinator at studentsuccess@abertay.ac.uk so that the full impact of the study break can be advised.
3.2 SAAS Funded Students are not permitted to take any study breaks due to the SAAS PG loan rules. If a break is required, a formal suspension must be applied for (see clause 4 below).
4.1 Suspension Process: Students may apply to suspend study for a period of up to 12 months by writing to the Director of Student and Academic Services at advisory@abertay.ac.uk. Only one suspension will be granted during a student’s period of study. Where a suspension is granted, a return to study date will be agreed. The student must return and register on the agreed date or be withdrawn.
4.2 Self-Funded Students: if the date of suspension is within 14 calendar days of the current module’s payment deadline, the fee for this module will be credited. If the date of suspension is after 14 days, fees will not be credited (see table in clause 5.5 for the 14 days’ deadline). In all cases, any balance of monies received will not be refunded, instead they will be carried forward until the student returns to study.
5.1 Withdrawal Process: Students must contact the Student Success Co-ordinator at studentsuccess@online.abertay.ac.uk to discuss the implications of withdrawal and formally withdraw if an alternative option is not possible.
5.2 Self-Funded Students (paid in full): if the date of withdrawal is within 14 calendar days of the current module’s payment deadline, fees for modules not studied (including the current module) will be credited and a refund arranged. If the date of withdrawal is after 14 days of the current module’s payment deadline, fees for modules not studied (excluding the current module) will be credited and a refund arranged. (See table in clause 5.5 for the 14 days’ deadline.)
5.3 Self-Funded Students (paying module-by-module): if the date of withdrawal is within 14 calendar days of the current module’s payment deadline, fees for that module will be credited and a refund arranged. If the date of withdrawal is after 14 days of the current module’s payment deadline, the fees for that module will remain, no refund will be due, but fees for unstudied future modules will not be incurred. (See table in clause 5.5 for the 14 days’ deadline.)
5.4 SAAS Funded Students: fees due will be calculated in accordance with clause 5.3 above. If the date of withdrawal is prior to the relevant SAAS cut-off date, SAAS will revoke the PG loan. Students will become liable to pay fees for any modules previously studied that the PG loan initially covered. If the date of withdrawal is after a SAAS cut-off date, the PG loan will remain to cover fees for the modules previously studied.
5.5 Deadlines
|
Payment Deadline |
Module Start |
14 Days’ Deadline |
|
31 August 2023 |
04 September 2023 |
14 September 2023 |
|
26 October 2023 |
30 October 2023 |
09 November 2023 |
|
04 January 2024 |
08 January 2024 |
18 January 2024 |
|
29 February 2024 |
04 March 20243 |
14 March 2024 |
|
25 April 2024 |
29 April 2024 |
09 May 2024 |
|
20 June 2024 |
24 June 2024 |
04 July 2024 |
6.1 In line with UK Anti-Money Laundering legislation, all authorised refunds will be returned, via the same payment system, to the source account that the money was received from. Refunds will not be made in cash.
6.2 All refunds will be calculated in UK Pounds Sterling. The University will not refund any shortfalls due to exchange rate fluctuations or offer compensation for any transaction charges incurred.
6.3 Refunds will be paid at the end of each calendar month, but at busy times, it may take longer.
7.1 Our aim is to resolve issues of dissatisfaction by conducting a thorough and fair investigation. For further information, please view the University’s Complaints Handling Procedure.