Information for Former Students

Information for Former Students

You can find out more about the services Student Records offer below.

You can apply for any official documents via the Make a Payment page.

Abertay's Data Protection Policies

All information which is held about you, including your student status, name, address, qualifications achieved, assessment results and dates of study, is held electronically and in hard copy. As the institution is governed by the Data Protection Act (1998) UK, it treats as confidential all student records and the strictest control is exercised over the release of any information relating to students. Information can be released to a third party only with your written agreement

Council Tax Enquiries

If a council contacts the University for information on a former student, under the agreed regulations and procedures, we are obliged to verify the information requested. If you require the University to confirm a period of past study to the council, we can do this by email if you supply the relevant council’s email contact details.

Information about Reference Requests

REFERENCES

Student Records and Registry do not hold information which would allow us to complete a request for a personal reference for you. Requests for information on suitability for employment, timekeeping and personal attributes must be sent directly to a named referee.

VERIFICATION OF STATUS or AWARD

Students Records can, with written authorisation from you, confirm to organisations by email your dates of attendance and award achieved. If a letter is required, you must purchase an Official Letter (includes programme of study, dates of attendance and award achieved) via the Make a Payment page. Official Letters can be purchased and sent or emailed directly to an employer or organisation on the student’s instruction

Requesting Course/Module Information

Registry will normally retain course/programme and module information for 10 academic sessions. For example, in 2017/2018, we will normally have records of programme structures/syllabus and module descriptors from session 2007/2008.

You can purchase Course/Module Information via the Make a Payment page. Please follow the instructions given. Module descriptors can be purchased and sent or emailed directly to the employer or organisation on the student’s instruction.

Requesting a Transcript of Study

TRANSCRIPT OF STUDY

If you were a graduate of the University prior to July 2015, you would have received a full academic transcript along with your award certificate. Both documents should provide sufficient evidence of your study details and award for the purpose of further study or employment. If additional transcripts are required, you must purchase them via the Make a Payment page. Transcripts can be purchased and sent or emailed directly to an employer on your instruction.

HEAR

From July 2015, all students graduating from the University are issued with an electronic Higher Education Achievement Report (HEAR), which is not only an Academic Transcript but also a record of a wide range of other achievements such as academic prizes, sports awards and extra-curricular work. The HEAR gives prospective employers a great deal of additional detail about a prospective employee's activities at university, to complement their academic grades and degree classification. You can find out more about how to access your HEAR and use it to provide evidence of your study and award for further study or employment on the dedicated HEAR page on this site.

Requesting an Official Letter (inc dates of attendance)

OFFICIAL LETTERS FOR VERIFICATION OF STATUS or AWARD

Students Records can, with written authorisation from you, confirm to organisations by email your dates of attendance and award achieved, free of charge. Please email Student Records with the details.

Your award certificate and academic transcript/HEAR should be all you need to provide evidence of your study and award. If this is not the case and a letter is required, you must purchase an Official Letter (includes programme of study, dates of attendance and award achieved) from the Abertay Online Store.

Official Letters can be purchased and sent or emailed directly to an employer or organisation on the student’s instruction.

Replacement Award Certificates

As there can be only one award certificate in existence at any one time, a replacement certificate can only be produced if the original certificate has been lost, stolen or destroyed, and not where it is temporarily mislaid or inaccessible. If your certificate was damaged or lost, you should apply for a Replacement Award Certificate via the Make a Payment page.

Replacements will bear your name as you were known at the time of graduation. The cost of a replacement certificate is £50 (including VAT, postage and packaging). Proof of identity is required to support your application after you have placed your order and made payment. You may submit copies of the following as proof of identity: passport (personal details page), driver's licence or birth certificate (scanned copies can be sent by email). If your name has changed since you graduated, your application must be accompanied by either a copy of a marriage certificate or a Deed Poll certificate that bears the name you were enrolled under.

You can order only one replacement and the certificate will only be sent directly to you and not to a third party. Your replacement will carry the following statement: “This is a duplicate award certificate, re-issued on 00/00/0000”

Certified Copies of Degree Certificate

To avoid having to send your original degree certificate to organisations for purposes such as employment etc, Registry can stamp and sign photocopies/scanned copies of your degree certificate to certify that it is a true copy of the original. You should apply for Certified Copies of your Degree Certificate via the Make a Payment page.

When you have placed your order via the Abertay online store, you need to separately email a scanned copy of your degree certificate to regstudentrec@abertay.ac.uk. We can only process your order when we have received both your order from the online store and the scanned copy of your degree certificate. Three certified copies will be provided for the charge of £10. The charge is inclusive of postage. Issue to a UK address will be by Royal Mail 1st Class and issue to a non-UK address will be by Royal Mail Airmail.

Important Information for Students Who Studied Prior to 1994

Abertay University was awarded university status in 1994. The Open University has custody of all CNAA records – the awarding body for the institution prior to the award of university status. If you studied before 1994, although we will endeavour to assist you with any study information request, complete information may not be available from us and we would recommend that you liaise with the Open University directly. Please see the Open University website for further information.

If you graduated prior to 1992, we cannot issue a replacement degree certificate. Abertay University received degree-awarding powers in 1992 and university status in 1994. The Open University has custody of all CNAA records – the awarding body for the institution prior to the award of university status. For further information and advice on how to replace your certificate, please see the CNAA website.