First Line Support for Student Carers

You've told us you are a carer - what happens next?

Given the difficulties and time constraints student carers have - along with the physical and mental demands involved - we understand you'll need extra help.

If you've told us that you are a carer via the UCAS form, or have contacted us directly, this is what happens next.

 

1. Student carer - named contact

We have a Named Contact for Student Carers who is based in the Student Support Services Advisory team. This person is your first point of call for most things. They can work with you to create a carers support plan (if you chose to have one).

2. Carer support meeting

When you tell us about your carer status, either directly or through your UCAS application, our named contact will arrange a meeting where you can discuss your specific circumstances and ask questions. At the same time we can give you useful information about resources and facilities to help as much as we can. 

3. Carer support plan

Together we create a support plan which is individual to you. This is based on your own specific caring circumstances. It means your wider teaching team (lecturers etc) will know how best to support you.

The plan is hosted on the internal OASIS platform, so you and the relevant module leaders, lecturers and academic advisors can access it.

More help

Carer buddy scheme

There's a buddy system where you can be supported for a while by a more experienced student carer. This is to help new students like you settle in and enjoy university life. 

Mitigating circumstances process

Most student carers sometimes need additional time or a deadline extension. There is a  'Mitigating Circumstances' process that you may need to use. Find out more about the Mitigating Circumstances process on the intranet.

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