Student Support

We have plenty of support for all Abertay students. Here's a rundown of what's available and how you can access what you need. 

Support Enquiry Zone (SEZ)

The Support Enquiry Zone is a one-stop-shop for all student support needs. Our friendly team is the gateway to a full range of student advice and support, including mental health support, counselling, financial assistance and much more. The best way to get in touch is by email via sez@abertay.ac.uk or call +44 (0)1382 308 833 during office hours.

Student Support 24 Hour Helpline

In the evenings and at weekends you can contact the Abertay Student Assistance helpline on 0800 028 3766. You can also get in touch through the Health Assured app on Android or iOS

The service can provide access to mental health and BACP accredited counselling, with an experienced counsellor or therapist offering support for a variety of issues.

The helpline can also provide:

  • Legal information (Monday to Friday 9am-9pm).
  • Debt and Financial information (Monday to Friday 9am-9pm).
  • Medical information (Monday to Friday 9am-5pm).

Food Vouchers/Parcels

None of our students need struggle for food, and assistance is available if you need it. Contact SEZ if you need food vouchers or food parcels.

Access to Free Healthcare, GPs and Pharmacies

Like any other year, we would strongly advise students to get registered with a local GP and not to wait until the are sick. Visit our FAQs for New Students for a list of local health centres and how to register. Further information, including the latest opening hours, can also be found on the NHSInform website.

Remember, if you need urgent care out-of-hours, you can call 111 at any time. 

Library Opening Hours

If you need access to study spaces or other resources, the Bernard King Library is open Monday to Friday, 9am-5pm. Study spaces must be booked in advance. 

In an Emergency

If you feel worried about the thoughts, feelings or behaviour you are experiencing, feel suicidal, or think that you can no longer keep yourself safe, please get support immediately.

Here are the details of the main emergency and crisis support services. Unless it says otherwise, these are open 24 hours a day, every day.

Dial 999, or ask a friend or family member to do this for you.

Police Scotland - a report can also be made through the Police Scotland website by way of a 'Contact Us' online form submission, by contacting 101 to report non-emergency matters and general enquiries.

University Security - if you are on campus you should also contact University Security (Urgent calls: 01382 308222; internal calls extension: 2222) so that they can assist emergency services when they arrive on site. The Campus Security Control Room is located in the Kydd Building behind the main reception area if you need to see us in person.

Breathing Space Scotland provide telephone counselling. They are open Mon to Thurs 6pm-2am, Fri 6pm to Mon 6am. Phone 0800 83 85 87.

The Samaritans provide a 24/7, 365 day a year telephone service. Their free phone number is 116 123 or email jo@samaritans.org.uk.

Insights Counselling are a local counselling services that provide confidential, non-judgmental, 1-2-1 counselling by appointment. Phone 01382 305706 or visit them online.