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Studying at Abertay

Services Management

Next start date: September 2010

Degree type: BA (Hons)
UCAS Code: N204 BA/SMgt
Duration: Four years (full-time)


Intro


How to Apply

BA (Hons) Management
BA (Hons) Human Resource Management
BA (Hons) International Management
BA (Hons) Operations Management
BA (Hons) Services Management

Effective managers are essential to an organisation’s success.  They must understand and be able to interpret the environment, recognise opportunities and manage risks, and develop resources and capabilities to achieve ambitious goals. 

In a knowledge economy, this is a challenging and complex task, requiring skills and knowledge flexible enough to deal with rapidly changing situations.  Difficult decisions have to be taken, often with far-reaching consequences.  Problems have to be resolved fully and promptly, and conflicts have to be addressed as they arise.  Resources must be negotiated and allocated, and plans and processes reviewed as organisations respond to new challenges. 

An effective manager must be aware of the opportunities and the constraints that face the organisation, but must also understand how people work and interact, how conflicts may arise, and how employees’ aspirations match those of the organisation.  Excellent interpersonal, communication and technical skills are therefore as important for successful management as a solid understanding of the organisation, its stakeholders, its environment and its societal responsibilities.   

Our Management courses are designed to prepare students for this challenging and exciting role.  Students may choose to follow the BA (Hons) Management, which develops a comprehensive knowledge of management, or they may choose one of the following specialist areas:

BA (Hons) Human Resource Management - for those who want to specialise in managing and developing people to help organisations perform at maximum capability.
BA (Hons) Operations Management - to specialise in developing and executing organisational strategy through effective and efficient operations.
BA (Hons) Services Management - for those aiming for management careers in the service sector, where the contemporary consumer's experience is the driver of competitive advantage.
BA (Hons) International Management - to develop an understanding of the challenges of managing effectively in an international business environment.

Whether you choose a specialist course, or the BA (Hons) Management course, you'll develop the capabilities and confidence to operate successfully at senior levels in a global environment.

What you study

Year 1
Business Basics - essential business and learning skills, and a sound understanding of the business environment locally and globally.

Students who successfully complete year 1 and do not proceed with further study will be eligible for the award of CertHE Business and Management.

Year 2
Core Management knowledge and skills - a detailed understanding of the global economic context, and of the key features of effective management, plus essential presentation and job market skills.

Year 3
Leadership and management - management roles and responsibilities, and their contributions to organisational performance.

Year 4
The strategic challenge - high-level skills and knowledge of the challenges of management in today's global economy.

How you learn
All courses combine the development of contemporary management knowledge with the development of technical, interpersonal and communication skills.  They include workshop-based skills development in creativity and problem-solving, interpersonal skills and project management, as well as lectures and seminars focusing on particular areas of management practice.

Throughout your course you will be involved in group tasks as well as individual projects, and you will gain valuable practice in analysing business problems and presenting creative solutions to real organisational issues.

At year 3, you may be able to use any experience you gain from part-time work to contribute to your course of study, and some students may obtain a business placement in semester 2.

How you are assessed
As well as producing essays and sitting examinations, you will have opportunities to develop individual and group solutions to business challenges, and to present your findings in a range of professional formats.

Entry routes

Higher BBC; A Level DDD; ILC (H) BBC; UCAS Tariff 168-180 points*
*See UCAS Tariff Guidance below
Essential subjects: literate subject (eg English)

Advanced entry (Year 2)
Advanced Higher CCC; A Level CCC; UCAS Tariff 240 points*
*See UCAS Tariff Guidance below
Essential subjects: literate subject (e.g. English)

UCAS Tariff Guidance
Although there is no limit to the number of points that you can accumulate, for entry to Abertay you must have qualifications at an appropriate level (SCQF 6/NQF 3); you cannot count the same or similar qualifications twice; Standard Grades, Intermediate 2s, GCSEs and key/core skills cannot be counted; and D grades at SQA Higher and Advanced Higher are not counted.

Applicants who have taken either SQA Highers or A Levels must offer at least three Highers or two A Levels for degree entry (or two Highers or one A Level for DipHE entry).  If you have studied a subject at two different levels, the most advanced will be taken into consideration; e.g. if you studied both Higher Biology and Advanced Higher Biology, then only the Advanced Higher will be counted.

Overseas
All applicants are required to provide certified proof of competence in English Language. The University's minimum requirements are IELTS 6.0 (with no band lower than 5.0), TOEFL CBT 223, TOEFL 563, TOEFL IBT 85 or a suitable equivalent qualification.

Mature
Applications from mature students are assessed on the same criteria used for school leavers, e.g. SQA Highers or GCE A Levels, where relevant school leaving qualifications exist. For those without standard entry qualifications, consideration is given to experience gained as well as professional qualifications and other forms of learning that could provide evidence of ability to benefit from a particular course.

The successful completion of approved access courses (such as those offered by Dundee College in association with the universities of Abertay, Dundee and St Andrews) provides significant evidence of ability to benefit from study at Abertay.

For further advice please email sro@abertay.ac.uk

More info

Career
Our graduates will have the skills and knowledge to work effectively in management positions in the business and public sectors, in non-profit organisations and in a range of consultancy roles, either in general management roles, or in the more specialised area they have chosen.

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